We’ve prepared a document that provides practical information you need to know before your spa is delivered, as well as technical details on each. Download the guide for FEELING HERE, for ORION HERE and for SPARTAN HERE.
Yes. When you receive your spa, you will have to install the waterfall in its housing. DOWNLOAD THE GUIDE HERE.
You must remove the spa’s filter cartridge and insert your garden hose directly into this opening. This will force air out of the water lines and make it easier for your pump to prime and start.
For Orion and Spartan spas only. If the DR, DY or LF error codes appear during start-up, there is air in the lines preventing water from flowing through and you must remove it. DOWNLOAD THE GUIDE HERE.
To improve the energy performance, we suggest adding Roxul Rockwool insulation to all three sides of the spa. For Feeling and Spartan spas, you’ll need to add between 1 and 2 bags. For Orion spas, you’ll need at least 2 bags. Roxul Rockwool insulation is available from all good hardware stores.
The maximum temperature is 40 degrees, like all spas in the industry.
The three modes for Orion and Spartan spas are Standard, Economy and Sleep. To find out how to change them, DOWNLOAD THE GUIDE HERE. For the Feeling Spa, you must DOWNLOAD THE GUIDE HERE.
The most common error codes are explained for the Orion and Spartan spas by DOWNLOADING THE GUIDE HERE and for the Feeling by DOWNLOADING THE GUIDE HERE.
Clean the inner and outer surfaces of your spa using a mild detergent, warm water and a soft brush or cloth. Thoroughly rinse the detergent from the spa before you refill it. Never use cleaners that contain harsh abrasives or rubbing and buffing compounds. They may permanently damage your spa surfaces. Refill the spa according to the instructions located in the «Installation and quick start up guide» of the user’s manual.
Yes, our spas are easily portable. They can be transported with a small trailer or simply deposited in the box of a pick-up truck. Our spa models weigh between 300 and 340 lbs. They are easily moved between the house and the cottage.
Yes, our spas are isolated and usable during all 4 seasons (12 months per year).
Your spa automatically checks the water temperature for one (1) minute, every thirty (30) minutes, to increase the temperature if it has dropped. If your set temperature has dropped during usage, the heater may not come on automatically when you change your pump from high speed to low speed. To turn the heater back on, decrease your set temperature by one (1) degree below the current temperature and wait for the display to stop flashing. After stopping, raise the set temperature back to your original setting. This should reengage the heater within one (1) minute.
Our spas are equipped with the Innovaflow Eco-Energy Saver system, which means your heater will be much less solicited and will allow you to save money on electricity consumption. And saving money is always good!
You should drain and refill your spa every one (1) to three (3) months depending on usage. You should also replace the filter cartridge and wipe down the spa as needed. It’s important to have a replacement filter cartridge on hand.
The location may vary from one model to another. We’ve put together some documents to help you find it easily: click here for the FEELING, here for ORION or here for SPARTAN.
You can purchase a new cartridge, your spa’s filter element, from your local spa retailer. If the original cartridge is not in stock, check the availability of the equivalents listed in this file.
Bromine, lithium or biguanide are recommended. The use of chlorine may result in the cancellation of your warranty.
We suggest you use bromine in a float diffuser to avoid large concentrations of disinfectant in one place, and to prevent discoloration of the spa.
Pür Spas continues to provide service for your spa even after your warranty has expired. You can contact us at 1-800-363-2396, extension 226 or 227.
No, our warranty does not cover commercial use, nor does it cover damage that is the result of abnormal use.
By following the procedure available here, you can easily turn on only the lights of your in-store spa demo.
